AI’s benefits are huge,
so are the RISKS.
Implementing AI without controls is a recipe for disaster. Organizations don’t just need AI.
They need:
- Transparent AI
- Secure AI
- Controlled AI
And they need it now.
Kyvoo Assist is a Dialog Manger, an AI Orchestration solution.
It allows organizations to control; who can interact with which AI, direct which systems requests go to (based upon the question and the user), and control the exact response given.
Kyvoo Assist gets AI up and running for your organization in weeks, not months.
AI Without Hallucinations TM
Private, Controlled, Consistent AI
AI In Weeks, Not Months
The Challenges of
Generative AI
Finding the right answers is critical for job success. We are swimming in a world of information. It is hard to quickly find the right answers. Industry studies show employees spend 10+ hours per week trying to find answers. This is costly, frustrating, and negatively impacts workplace satisfaction.
- Organizations want AI but need transparency, consistency and flexibility. They need AI without the hallucinations.
- Employees need answers for payroll, expenses, corporate communications, benefits, IT support, logistics, and more.
- Equally important is the need for accurate, concise, helpful answers to questions, not long documents that take time to read.
- Assist helps organizations get their employees the answers and automations they need quickly.
Addressing the AI Dilemma
What is Assist?
Assist is a platform for AI Orchestration (Dialog Management) built for the Microsoft environment. It is designed so organizations can quickly get secure AI up and running in their environment.
It not only enables controlled access to any AI, but also includes a private AI populated with vetted and verified information based upon documents and data of the organizations choosing.
Integration and Control
Organizations configure not only which questions will get answered by which AI, but the exact wording of specific answers.
Alerts and actions are based upon customizable criteria and include the ability to expose CoPilots, Agents, Automations…
Benefits
Security All data, queries, and communications default to within the organization’s Azure Environment.
Simplicity Up and running in under 30 days. With intuitive user interface and enterprise level management controls accessed through Teams.
SmartAnswers®
SmartAnswers learns through AI, user feedback, Subject Matter Experts, and management guidance.
This allows a consistent AI response while providing vetted and verified answers.
Answers Not
Research
Unlike most GPTs that can return inaccurate and inconsistent results, and web searches that returns multiple documents to research, Assist provides a single, correct answer based on your organization’s information.
Easy to Use
Assist uses an intuitive interface, allowing users to ask questions and get answers through Microsoft Teams.
Accuracy
Accurate AI answers, not hallucinations
Security
Completely private
Control
All data, queries and response
FAQ
Does Assist work with Microsoft Teams?
Yes, Assist works natively with all Teams clients.
Does Assist work with my existing help desk software?
Yes, Assist acts as its own ticket management system. Any ticket can be promoted to any external system, such as ServiceNow or Dynamics, with full details.
Do I need to create questions and answers?
There is no need for you to create questions and answers. Creation of the initial knowledge base is included as part of the installation process.
During setup, documents identified and approved by you are used to automatically create the knowledge base.
It’s always possible to scan more documents, bulk import of question and answer pairs, or create them individually either with our help or on your own.
Can anyone create questions and answers?
Anyone can suggest new questions and answers (QnAs) or suggest modifications to existing QnAs. Only authorized users can review suggestions and publish to the knowledgebase. All actions and changes are audited.
Are there any other costs? Is there anything else needed?
Assist requires and runs in your Azure subscription. For security, your data is always under your control. Azure costs depend upon usage. Typical Azure costs range from under $200/month to $800/month depending upon your size and usage.
What is included with setup?
Everything required is included in setup.
We can either build out the implementation for you or provide you with all required documentation for your IT team.
Have additional questions?
We’re here to help. Let’s talk.